Showing 5 of 17 Results

  • 3.9
    Dispatcher

    Mesa Police Department

    Dec 13, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The thorough instruction provided on mass casualties incidences.

Which part(s) of the course was LEAST valuable to you? Please explain why.

As dispatch I did not actively participate in a different capacity. Unable to answer.

Please provide any other comments or suggestions you have for improving this course.

None.

What other training is most important to you now that you have completed this course?

More active shooter training would be valuable.

  • 3.9
    Dispatcher

    La Paz County Sheriff's Office

    Dec 13, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

How each group needs to work together and communicate effectively.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Not enough resources available as a dispatcher such as specialty units, swat, bomb squad, additional outside resources.

Please provide any other comments or suggestions you have for improving this course.

Course was driven more towards medical needs and getting patients out fast, not how to contain scenario.

What other training is most important to you now that you have completed this course?

Negotiation skills.

  • 3.8
    Dispatcher

    Nevada State Police

    Nov 7, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Learning about previous incidents around the country and how those responses were handled. I appreciate dispatch being included and given an active role in activities.

Which part(s) of the course was LEAST valuable to you? Please explain why.

The simulations.

Please provide any other comments or suggestions you have for improving this course.

Separate from the course, I was disappointed how the response to the weather was handled. It was unnecessary to postpone class both days. The classroom environment was beyond freezing which created a barrier to learning.

What other training is most important to you now that you have completed this course?

How dispatch can respond and be assistance in these types of situations.

  • 3.7
    Dispatcher

    Sweetwater Combined Communications Center

    Oct 25, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I think that this course gave me knowledge to how operations in a active shooter event works. I am unaware of all the people needed to make a incident successful.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Overall as a dispatcher I don't think that this class did me much good. I believe that this class is more focused towards fire, ems and law enforcement.

Please provide any other comments or suggestions you have for improving this course.

I feel like in the scenarios instructors did not give a lot of feedback to dispatchers. Instead it felt like the dispatchers were giving feedback along with the instructors to others in the class. I think that for me to use the information given in the class an entire agency would have to come to this class rather then just one dispatcher from the agency.

What other training is most important to you now that you have completed this course?

Negotiation Training.

  • 3.9
    Dispatcher

    Brentwood Police Department

    Jun 28, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The live exercises.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I didn't learn anything new specific to dispatching but it did help to see how all the LEO and Fire/EMS worked together in the field.

Please provide any other comments or suggestions you have for improving this course.

N/a.

What other training is most important to you now that you have completed this course?

N/a.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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