Responders inherently want to perform at or above 100%. They listen to real time incidents that impact future actions, some good, some not so good, and too often adding to cultural "norms" unsupported by policy or procedure. By conducting simulation supported training, the department reinforces and strengthen best practices, inserts desired behaviors and gains consistency and predictability. Training and repeatable practice provides the head space to meet new, unusual or very complex challenges that are infrequent in occurrence or sudden in presentation.
Simply put, practice provides experiences that reduces anxieties in emergent situations because of improved mental models and muscle-memory.