Showing 5 of 1005 Results

  • 3.7
    Dispatcher

    Westerville Police Department

    Dec 15, 2021
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Seeing officers work as unit.

Which part(s) of the course was LEAST valuable to you? Please explain why.

This was not for dispatchers we mostly just sat there was not very interactive for us. we did not get to see the simulator at all.

Please provide any other comments or suggestions you have for improving this course.

Would be nice if we were able to see a simulator and be able to use it at least once.

What other training is most important to you now that you have completed this course?

Would be nice to be like a real incident where we were used more and we could at least see a simulator so we could follow what was going on. Most of us dispatchers were lost because they stopped talking to us so we just sat there with no idea what was going on.

  • 3.7
    Dispatcher

    Sweetwater Combined Communications Center

    Oct 25, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I think that this course gave me knowledge to how operations in a active shooter event works. I am unaware of all the people needed to make a incident successful.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Overall as a dispatcher I don't think that this class did me much good. I believe that this class is more focused towards fire, ems and law enforcement.

Please provide any other comments or suggestions you have for improving this course.

I feel like in the scenarios instructors did not give a lot of feedback to dispatchers. Instead it felt like the dispatchers were giving feedback along with the instructors to others in the class. I think that for me to use the information given in the class an entire agency would have to come to this class rather then just one dispatcher from the agency.

What other training is most important to you now that you have completed this course?

Negotiation Training.

  • 3.6
    Law Enforcement

    Etowah County Sheriff's Office

    Feb 12, 2019
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Cordinating between different agencies.

Which part(s) of the course was LEAST valuable to you? Please explain why.

None.

Please provide any other comments or suggestions you have for improving this course.

This course would be better suited for indiviuals who are in a command level position.

What other training is most important to you now that you have completed this course?

A more pratical application for my areas relistic cababilities.

  • 3.6
    Law Enforcement

    Salt River Tribal Police Department

    Dec 13, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

THE MULTIPLE STATIONS.

Which part(s) of the course was LEAST valuable to you? Please explain why.

BEING STUCK AT ONE STATION FOR MULTIPLE SCENERIOS.

Please provide any other comments or suggestions you have for improving this course.

GOOD CLASS BUT AT TIMES INSTRUCTORS DID NOT APPEAR TO BE ON SAME PAGE.

What other training is most important to you now that you have completed this course?

NA.

  • 3.6
    Dispatcher

    Kernersville Police Department

    Oct 25, 2021
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The course had great material and knowledgeable instructors.

Which part(s) of the course was LEAST valuable to you? Please explain why.

There was no direction for Telecommunicators in role in simulations, no rotating through roles with or of Telecommunicators, no instructors with Telecommunicator experience, Telecommunicator simulation not realistic, and no others got to experience the role or importance of the Telecommunicator.

Please provide any other comments or suggestions you have for improving this course.

More focus should be placed on initial call taking, roles of Telecommunicators, and negotiations starting at the Telecommunicator level. More content could be added to instruction on Communications Center and all students need to rotate through the different roles. Telecommunicators are not separate from Active Shooter incidents.

What other training is most important to you now that you have completed this course?

Active Shooter training supporting Telecommunicator role.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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