Showing 5 of 440 Results

  • 5.0
    Dispatcher

    University Police Services Southern Command

    Nov 1, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

THE SCENARIOS BECAUSE I WAS ABLE TO SEE THE INFORMATION BEING TAUGHT IN ACTION.

Which part(s) of the course was LEAST valuable to you? Please explain why.

THERE WAS NO INFORMATION THAT WASN'T VALUABLE.

Please provide any other comments or suggestions you have for improving this course.

I THINK THIS TRAINING WOULD BE GREAT IF IT COULD INCLUDE 911 CALLS THAT DISPATCH TAKES TO GATHER INFORMATION THAT WILL THEN BE RELAYED AT THE TIME OF DISPATCH.

What other training is most important to you now that you have completed this course?

THE TYPES OF QUESTIONS THAT DISPATCH SHOULD BE ASKING REPORTING PARTIES THAT WILL ASSIST OFFICERS.

  • 4.2
    Dispatcher

    Torrington Police Department

    Oct 25, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Being a Communications Supervisor, I have been working on a process/procedure/policy for active threats for Dispatch. Some of the information gained from this course gave me another perspective so that I know what is going on outside of the walls of Dispatch to better aid responders on scene.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I feel that in the scenarios, dispatchers weren't overly valuable. I think it would've been more beneficial to dispatchers to actually take a call so that we can experience what it is like to take those frantic calls regarding an active shooter incident.

Please provide any other comments or suggestions you have for improving this course.

Overall, I appreciated the delivery of the material and enjoyed watching the scenarios unfold.

What other training is most important to you now that you have completed this course?

Hostage negotiation for communications officers. We work one at a time in my department and don't always have an abundance of resources. OFten times, our communications officers may have to act as negotiator until officers arrive on scene.

  • 3.7
    Dispatcher

    Sweetwater Combined Communications Center

    Oct 25, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I think that this course gave me knowledge to how operations in a active shooter event works. I am unaware of all the people needed to make a incident successful.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Overall as a dispatcher I don't think that this class did me much good. I believe that this class is more focused towards fire, ems and law enforcement.

Please provide any other comments or suggestions you have for improving this course.

I feel like in the scenarios instructors did not give a lot of feedback to dispatchers. Instead it felt like the dispatchers were giving feedback along with the instructors to others in the class. I think that for me to use the information given in the class an entire agency would have to come to this class rather then just one dispatcher from the agency.

What other training is most important to you now that you have completed this course?

Negotiation Training.

  • 4.2
    Dispatcher

    Mitchell Police Department

    Oct 17, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I think seeing what everyone else does and what they are responsible for helped and was most valuable.

Which part(s) of the course was LEAST valuable to you? Please explain why.

None.

Please provide any other comments or suggestions you have for improving this course.

I think that it would be helpful to have a more realistic dispatch portion of the course.

What other training is most important to you now that you have completed this course?

Negotiation.

  • 4.6
    Dispatcher

    Mitchell Police Department

    Oct 17, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The part that was most valuable was the second to last incident where one of the instructors simulated a 911 call of a hostage/barricaded shooter. For dispatch, this was very helpful to most realistically simulate a real situation.

Which part(s) of the course was LEAST valuable to you? Please explain why.

As I am in dispatch, some of the more complicated and complex police issues were not as valuable but were still helpful in my opinion.

Please provide any other comments or suggestions you have for improving this course.

The instructors were very knowledgeable and helpful. Thank you!.

What other training is most important to you now that you have completed this course?

I would really like to get hostage negotiator training after this course.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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